Shape the guest experience as a Service Manager at Playtime Casino, focusing on dining room operations and team supervision. This full-time role emphasizes superior service and operational excellence.

Playtime Casino is looking for a Service Manager to lead restaurant operations and elevate customer satisfaction. Your experience will contribute to optimizing team performance and ensuring profitability. Key responsibilities include training employees, maintaining service standards, and compliance with policies.

Key Responsibilities:
• Ensure smooth restaurant operations and enhance guest satisfaction
• Supervise shifts and manage employee performance
• Develop knowledge of events and product offerings




• Train staff on proper food handling and service etiquette
• Handle cash management and enforce company policies

Requirements:
• Three years of supervisory experience in a restaurant or hotel
• Customer service certifications like World Host are a plus
• Solid communication and organizational abilities
• Familiarity with restaurant Point of Sale systems
• Proven reliability and attention to detail

Join Playtime Casino to lead a dedicated team in delivering exceptional dining experiences.
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📌 Service Manager at Playtime Casino (Ontario)
🏢 Gateway Casinos & Entertainment
📍 Ontario