Join L Squared as a Bilingual Customer Support Representative, where analytical skills meet customer care in a leading SaaS company. Engage in an empowering role that emphasizes problem-solving.

This role focuses on onboarding customers and resolving technical issues while working closely with sales and support teams. Candidates should be driven, possess excellent communication skills, and have a passion for helping clients understand and utilize technology effectively.

Key Responsibilities:
• Address and resolve customer support tickets
• Document technical solutions within HubSpot
• Monitor and analyze device statuses for reliability
• Communicate key updates and resolves to clients
• Deliver exceptional service to enhance customer experience

Requirements:
• At least 1 year of end-user support experience
• Understanding of Microsoft systems and networks
• Education in IT or related fields is a plus
• Fluent in both French and English
• Ability to work flexible schedule as needed

Be a part of L Squared’s mission to transform business communications through exceptional customer support.
#J-18808-Ljbffr

📌 L Squared Bilingual Customer Support Representative (Ontario)
🏢 L Squared Digital
📍 Ontario