Manage daily operations as a Front Desk Supervisor at our local hotel. Enhance guest satisfaction through proactive engagement and staff mentorship.
We are looking for an experienced leader with at least 1 year of supervisory experience or 2 years in a front desk role within hospitality. You will be essential in addressing guest inquiries and managing the front office, ensuring seamless service delivery. Your ability to mentor staff and handle scheduling effectively will directly contribute to our high standards.
Key Responsibilities:
• Oversee daily operations of the front desk staff
• Address guest issues and manage service recovery support
• Conduct staff mentoring and ensure accountability
• Assist with client issues including reservations and cancellations
• Prepare and review staff schedules and vacation requests
Requirements:
• Minimum of 1 year in a leadership role or 2+ years in hospitality
• Experience with Opera or other property management systems
• Flexibility to work weekends and evenings
• Robust technical skills in hospitality software
• Commitment to exceptional guest service and engagement
Drive excellence in guest service and contribute to our hotel’s success through effective leadership and support.
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📌 Lead Front Desk Supervisor Position (Saskatchewan)
🏢 Autismservices
📍 Saskatchewan
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