Job Overview
The Community Associate will work with the Community Manager to ensure all aspects of the location's operations are running smoothly and that all Members and Visitors are having the best possible experience.

Key Responsibilities
On‑site support

Maintain, and stock shared kitchen spaces and common areas

Conduct inventory and procurement processes

Conduct exemplary Tours at your site for prospective members and conduct follow up as required

Resolve issues and provide tech support for onsite Members including meeting room and zoom rooms, printers, phone, and internet

Maintain reception coverage for all Members, guests, and vendors

Manage inbound/outbound reception phone calls – responding, redirecting, and forwarding

Administrative support

Capture photographs and content as required for company social media accounts

Manage and oversee location calendar and oversee daily appointments and scheduling of meeting rooms and onsite resources

Greeting and customizing experiences for all members

Responsible for mail management services for all members - forwarding, delivering to office, scanning

Receipt tracking and uploading of all procurement expenses incurred

Accountable for timely submissions of Monthly Credit Card Purchase Orders

Submitting monthly printer logs to accounting

Working Conditions & Physical Demands

Occasional after‑hours and weekend work required

Shifting workday hours based on opening and closing duties

Required cleaning tasks and daily rounds

Ability to move 30 lbs as it relates to onsite inventory, storage, and member equipment needs

Skills & Qualifications

Excellent communication skills, both written and verbal

Exceptional time management, organizational and people skills





Proficiency in various technology platforms and related systems

Our Ideal Team Member

You’re energetic and active in building meaningful relationships

You’re a creative thinker, flexible and appreciate a little creative chaos

You thrive under pressure and want to work with the best team at all times

You’re always in search of new ideas and love a good challenge

You speak up and expect to be heard and you always do what it takes to do better

Benefits

Comprehensive Benefits: Protect yourself with a benefits package that covers health and medical expenses.

Health Spending Account: Cover health and wellness expenses beyond traditional benefits.

Employee and Family Assistance Program: Access confidential support for personal, financial, and mental health challenges.

Flexible Paid Time Off: Enjoy the freedom to take time off as needed with our versatile paid time off policy.

Professional Development Funds and Resources: Advance your career with funds and resources for professional development opportunities.

Perks: Savour complimentary tea, coffee, and snacks in our stylish spaces.

Vibrant Team Culture: Collaborate with bright, talented colleagues who inspire and motivate.

Equal Opportunity Employer
We’re proud to be an equal‑opportunity employer committed to fostering diversity and inclusion. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.

Accessible Recruitment
We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone. If you require accommodations, please contact [email protected].

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📌 Community Associate (Ontario)
🏢 iQ Office Suites Holdings
📍 Ontario