Job Location: Hermitage
Job Type: Part Time
Experience Level: Entry Level
Schedule: Days, Evenings, Weekends

Job Purpose
Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

Principal Responsibilities

Answering phones, greeting and registering patients

Responding to patient enquiries in person and by phone

Initiating forms, creating billings, and collecting payment for services not covered by insurance

Escorting patients to exam or treatment rooms and preparing patients for physician

Cleaning and preparing exam and treatment rooms between patient visits

Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUDs

Performing diagnostic testing as ordered by the physician including urinalysis

Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician

Scheduling and notifying patients of appointments

Scanning patient documents into electronic medical records as required

Opening mail, receiving faxes, and distributing as appropriate

Completing daily, monthly and weekly chore lists as required





Performing other duties as assigned

Knowledge, Skills and Experience

High school diploma or equivalent

Medical Office Assistant Qualification is an asset

Recent customer service experience

Experience with Med Access or Electronic Medical Records

Excellent verbal and written communication skills

Problem solving skills

Proficiency in medical terminology is an asset

Must be able to handle confidential information in compliance with the Health Information Act

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.

We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Please note, AI may be used in the selection and recruitment process.

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📌 Medical Office Assistant - Hermitage (Alberta)
🏢 Medicentres Canada
📍 Alberta