About Roam
Roam is the Canadian leader in the emerging car subscription market. Since launching in 2020, we've grown rapidly and are now expanding with the vision of becoming the modern automotive group, offering subscriptions, leasing, sales, and fleet management for both consumers and businesses. Our mission is to improve the way people access and own cars because we believe mobility is an essential part of modern life. Roam is backed by world‑class investors including Mantella Venture Partners and Mistral Venture Partners. Roam is profitable, growing quickly, and headquartered in Toronto, Canada, with offices and garages across the GTA. The automotive industry is undergoing a massive transformation, from electric and autonomous vehicles to entirely new mobility models like ours. It's an exciting time to be shaping the future of transportation in Canada.
Visit our website to learn more: https://roam.auto
The Chance
As Fleet Operations Administrator, you'll support the acquisition, delivery, transfer, and disposal of vehicles across Roam's growing fleet.
Working closely with our Operations team, you'll help coordinate paperwork, maintain records, communicate with customers and vendors, and ensure vehicle transactions move smoothly through every stage of the process.
This role is ideal for someone who is highly organized, detail‑oriented, and interested in building a career in operations, fleet management, logistics, or the automotive industry.
Why Join Roam
Join a venture‑backed company during a period of rapid growth
Learn directly from experienced founders and operators
Gain exposure to vehicle leasing, subscriptions, fleet management, procurement, and logistics
Build skills that can lead to broader operations and management opportunities
Take ownership of meaningful work that directly impacts customers and business growth
Help shape the future of mobility in Canada
What You'll Do
Support vehicle fulfillment projects for Roam's business customers
Assist with vehicle sourcing activities and dealership communications
Prepare and organize documentation related to vehicle acquisitions, registrations, funding, and customer deliveries
Coordinate scheduling and communication between customers,
dealerships, operations teams, and third‑party vendors
Support relationships with upfitters, accessory providers, and other service partners
Track vehicle orders and help provide status updates to customers and internal stakeholders
Assist with invoicing, payment tracking, and administrative follow‑up
Support vehicle acquisition and disposal activities across Roam's growing fleet
Maintain accurate records and ensure all paperwork is completed, organized, and stored correctly
Assist with vehicle sale and transfer transactions as required
Work closely with the Operations team to ensure vehicles are properly prepared for delivery, transfer, or sale
Identify administrative inefficiencies and provide suggestions for process improvements
What Success Looks Like
Maintain accurate records and documentation across a high volume of vehicle transactions
Ensure paperwork is completed correctly and on time
Help coordinate vehicle deliveries, acquisitions, transfers, and disposals
Build positive working relationships with customers, vendors, dealerships, and internal teams
Become a reliable source of administrative and operational support for the Fleet Operations team
Help the business efficiently manage a growing number of vehicle transactions
Ideal Qualifications
1–3 years of experience in administration, customer service, operations support, logistics, or a similar role
Strong organizational skills and attention to detail
Ability to manage multiple tasks and deadlines simultaneously
Strong written and verbal communication skills
Comfortable working in a fast‑paced environment
Strong computer skills and comfort working with spreadsheets, documents, and business software
A willingness to learn and take on new challenges
A positive attitude and strong sense of accountability
Experience in automotive, transportation, logistics, fleet, leasing, equipment rental, or other asset‑based industries is considered an asset but not required
You May Be a Great Fit If You've Worked As A
Administrative Assistant
Office Administrator
Operations Assistant
Logistics Assistant
Customer Service Representative
Fleet Administrator
Dealership Administrator
Sales AdministratorInventory Coordinator
Rental Coordinator
Operations Coordinator (Junior)
Project Coordinator (Junior)
Experience With Tools Such As
Microsoft Excel
Google Sheets
CRM systems
Document management platforms
Project management software
Growth opportunities
This role is designed as an entry point into fleet operations and business operations at Roam. Successful candidates will have opportunities to grow into Fleet Operations Coordinator, Procurement Coordinator, Operations Coordinator, and other operations‑focused roles as they gain experience and take on additional responsibility. We believe in promoting from within whenever possible and investing in team members who consistently demonstrate ownership, initiative, and strong performance.
Location
This role is based full‑time in our Etobicoke office during onboarding and probation. After successfully completing probation, employees may become eligible for a hybrid work arrangement.
Compensation & Benefits
Compensation: Starting at $45,000 per year, with opportunities for compensation growth based on performance and increased responsibility.
Benefits:
Comprehensive health and dental benefits
4 weeks paid vacation
Career development and growth opportunities
Direct exposure to experienced founders and operators
A collaborative, supportive, and ambitious team environment
Our Team Culture
We're a tight‑knit, ambitious team led by experienced entrepreneurs and operators. We thrive on solving complex problems, moving quickly, and delivering remarkable customer experiences.
We Value
Extreme ownership
Curiosity and a growth mindset
Collaboration and kindness
Focus and resilienceA sense of humour
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📌 Fleet Operations Administrator (Ontario)
🏢 Roam
📍 Ontario