As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. This role is based at our Montreal‑Nord, QC site located on Bd Albert‑Hudon, where you will oversee day‑to‑day execution of warehouse operations in a 4PL contract environment.

Area / Shift Execution Control

Coordinate daily operations to align with operational plans, priorities, and schedules.

Monitor shift performance, including throughput, service levels, quality, backlog management, start‑up activities, and shift handovers.

4PL Operational Oversight

Serve as the primary Kuehne+Nagel contact for 4PL shift and area leads.

Ensure appropriate staffing, skill coverage, and adherence to established processes and procedures.

Address execution issues and elevate operational risks or performance concerns as required.

Safety, Quality & Compliance (QSHE)

Promote compliance with Kuehne+Nagel safety, quality, and environmental standards.

Monitor safe work practices and address unsafe conditions or behaviors to maintain a compliant workplace.

Issue Resolution & Problem Solving

Identify and resolve operational issues that affect service, productivity, or quality.





Support root‑cause analysis and ensure timely communication and escalation of service‑impacting concerns.

Performance Monitoring & Communication

Track and validate operational KPIs and shift performance metrics.

Participate in daily meetings, shift handovers, and operational huddles.

Maintain accurate documentation and provide transparent feedback on performance, issues, and follow‑up actions.

Continuous Improvement

Identify process gaps, inefficiencies, and recurring operational challenges.

Support and sustain continuous improvement initiatives, ensuring updated procedures and SOPs are consistently followed by the 4PL partner.

Qualifications

High school diploma or equivalent required.

2+ years of experience in warehouse or logistics operations.

Proficiency in French and English (English‑speaking clients).

Experience working in outsourced, managed‑services, or contract logistics environments.

Solid understanding of warehouse processes and operational KPIs.

Ability to coordinate work and drive outcomes without direct authority.

Accommodations
If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs.

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📌 Contract Logistics Distribution Center Supervisor, Bd Albert-Hudon Montréal-Nord, QCG 3 (Quebec City)
🏢 Kuehne+Nagel
📍 Quebec City