You don’t just keep things running, you make them better. You anticipate problems before they arise, guide your team with confidence, and ensure every client feels supported and valued. At Property Law Firm CB LLP, we’re looking for someone who can lead by example, lift the entire team’s performance, and transform how we deliver service.

This isn’t just admin. This isn’t just a front desk role. You’ll be the steady, trusted presence for clients and colleagues alike, shaping how we work and how we’re experienced.

What You’ll Own

Client Experience: Every email, call, and interaction matters. You’ll set the tone, guide clients through complex processes, and ensure their experience is seamless.

Growth: Mentor and develop your peers, and create a culture of accountability, growth, and collaboration.

Triage & Problem-Solving: Urgent requests, complex inquiries, and high-volume calls land on your desk, you assess, prioritize, and act, ensuring nothing slips through the cracks.

Process & System Improvement: Spot inefficiencies and fix them. Build better workflows, clarify communication gaps, and continuously raise service standards.

Influence Through Example: Your leadership is earned, not assigned. You inspire and elevate your team through guidance, knowledge sharing, and integrity.

Who Thrives Here

Experienced leaders with a track record of successfully guiding teams.





Systems thinkers who ask: “How can this be faster, simpler, smarter?”

Problem-solvers energized by fast-paced, structured environments.

Tech-savvy operators who can master tools, workflows, and reporting systems.

Confident communicators who elevate appropriately and ensure clarity at every level.

What You’ll Get

Ownership & Impact: Shape processes, team culture, and client experience. Your decisions matter.

A Team That Actually Works Together: Collaboration, shared accountability, and fast feedback loops.

Transparent Growth Path: Outstanding performers can expand into senior leadership opportunities.

A Modern, Innovative Firm: Join a team redefining client service in real estate law.

Compensation: $50,000-$60,000

Must-Haves

5+ years in a client-facing or operational role

Proven track record in mentoring, guiding, or influencing others

Exceptional written and verbal communication

Calm, organized, and detail-oriented under pressure

Passion for improving processes and delivering world-class service

This role isn’t for someone looking for “just a job.” It’s for someone ready to own a team, drive results, and redefine what client service looks like .

Apply now and be the person who makes Property Law Firm CB LLP feel effortless for every client.

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📌 Client Care Specialist (Ontario)
🏢 Property Law Firm CB
📍 Ontario