Sales Center Agent Job Summary
The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.

Essential Job Functions and Responsibilities

Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.

Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.

Work with existing customers by answering questions, taking payments, and resolving concerns.

Make outbound calls to follow up on rental reservations.

Meet personal/team qualitative and quantitative targets.

Perform duties assigned by Supervisor(s).

Qualifications

Customer centric.





Sales driven with a can-do attitude.

Proficiency in both French Canadian & English

Excellent verbal, phone, and email communication.

Ability to build relationships, (both internal and external).

Good problem-solving abilities.

Multi-tasking is a must.

Advantages

Monthly Bonus Incentive Plan

Health insurance including medical, dental and vision

Life and Disability Insurances

Paid Time Off & Paid Holidays

Work from home

Diversity
SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

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📌 Sales Center Agent - Bilingual French Canadian & English (Quebec City)
🏢 SmartStop Self Storage
📍 Quebec City