Job Responsibilities

Leads by example and demonstrates the importance of treating every team member and guest with respect

Assists the Restaurant Manager in recruitment and retention strategies

Reacts immediately to issues requiring attention during the shift

Provides ongoing, specific direction to team members

Encourages an exciting and fun work setting while motivating team members to meet goals

Trains, orientates and monitors new team members, using PTS and feedback binder

Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)

Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members

Responds to guest in a friendly manner while maintaining an appropriate sense of urgency





Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations

Assists in the running of company-wide incentive programs

Operations Management

Displays knowledge of and works in compliance with applicable legislation

Complies with and enforces all Tim Hortons operating standards

Ensures that all product and packaging is properly merchandised and stocked

Responsible for shift cash procedures

Maintains operational efficiency through use of positioning charts

Supervises team members to ensure primary and secondary duties are completed

Supervisor wages start at $16/hr

About Tim Hortons
Tim Hortons is a quick service restaurant with a focus on excellent customer service. We are proud to serve Canada’s favorite Coffee and baked goods.

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📌 Food Service Supervisor (Saskatchewan)
🏢 Tim Hortons
📍 Saskatchewan