Summary
Client Advisor responsible for achieving individual and store sales and consignment targets at the Vancouver store. Leverage product knowledge and personalized service to maximize sales, units per transaction, and transaction value while maintaining the store image. Build and expand a client book and ensure timely follow up on orders, shipments and alterations.

Responsibilities

Meet individual and store sales targets and consignment goals

Use product knowledge to drive sales and increase units and dollar value per transaction

Capture and maintain customer information and expand a client book

Promote store events through email, phone, and personalized notes

Follow up with clients on shipping, alterations, and service issues

Support shipping, receiving,



inventory control, and general store housekeeping to maintain store image

Adhere to all company policies

Requirements

Minimum 3 years retail sales experience, preferably in a luxury setting

Candidates with existing client books strongly preferred

Computer literate and tech savvy with ability to learn various software programs

Customer service oriented with a passion for luxury product and design

Adaptable availability including evenings, weekends and holidays

Foreign languages a plus

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📌 Client Advisor (British Columbia)
🏢 Brobston Group
📍 British Columbia