11 Aug
|
FIKA Herbal Goods
|
Ontario
11 Aug
FIKA Herbal Goods
Ontario
1800 Sheppard Ave E Unit 1047, North York, ON M2J 5A7, Canada
Job Description
Posted Thursday, May 14, 2026 at 6:00 AM
About Us
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10+ Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer
Job Overview
The Delivery Driver is responsible for the secure, accurate, and timely delivery of orders from our retail locations to customers, ensuring compliance with company standards and a professional experience at the door. This role serves as a key brand ambassador in the final stage of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store upkeep.
What Makes Someone Successful in This Role?
Esteems this as a structured shift role, not on-demand delivery work
Initiative-driven, does not require constant direction
Dependable, punctual, consistent performance
Comfortable switching between delivery and in-store support when needed
Clear communicator and good team player
Professional brand representation in every interaction, whether in-store or on the road
Competencies and Requirements
Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance required during onboarding
Valid Driver’s License – Full G (ON) or Class 5 (BC, AB, SK, MB)
Clean Driver’s Abstract and Clear Criminal Background Check
A Smart Phone with a data plan and a car charger
Tech-friendly, ready to learn delivery apps
Weekend availability
Available Monday–Sunday between 11am–9pm
Essential Duties and Responsibilities
Load, transport, and deliver items to customers safely and timely
Complete deliveries as instructed through training to ensure customer satisfaction
Provide excellent customer service, answer questions, and accurately communicate complaints to dispatch
Adhere to assigned routes and schedules
Abide by all transportation laws and maintain a safe, clean driving record
Maintain compliance with the delivery process as outlined in training
Use applications related to the delivery process properly
Maintain professional appearance and conduct
Communicate effectively with diverse customers and create meaningful connections
Act as a brand ambassador, engaging customers in conversation
Why you’ll Love Working Here
Earn and retain 100% of tips during delivery shifts
Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks such as Perkopolis, Goodlife, and many more
Education, Training and Experience
Provincial Cannabis Certification
3-year Driver’s Abstract
Criminal Record Check
6-month minimum delivery or logistics experience
EEO Statement
The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.
1800 Sheppard Ave E Unit 1047, North York, ON M2J 5A7, Canada
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📌 Delivery Driver (Ontario)
🏢 FIKA Herbal Goods
📍 Ontario