Connective is a dynamic non‑profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Role Purpose
This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counseling and/or rehabilitative plans.

Status and Classification
Unionized. This position is open to applicants of all genders.

Hours

Mornings 08:00 - 16:00

Evenings 16:00 - 00:00

Overnights 00:00 - 08:00

Casual employees must be available for at least 21 shifts per month, including seven overnight shifts. Full‑time applicants or full‑time students should be available for 15 shifts per month, including five overnight shifts.

What We Offer

Committed Living Wage Employer

2022 & 2023 Canadian Nonprofit Employer of Choice Award from NEOC

2023 High‑Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to staff mental health supports, including an in‑house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On‑Demand Pay to withdraw earned wages before payday

Participates in a portability program where employees moving from a CSSEA‑member employer to Connective can port service hours for vacation and wage purposes (within last 12 months)

Reporting and Working Relationships

Reports to the Program Manager of the facility or their designate

Participates actively in house, staff, and staff/resident meetings

Participates as a member of the Connective staff team

Liaises with outside professionals from other agencies or government bodies as required

Key Accountabilities
Programs

Plans, develops and delivers harm reduction and cultural safety practices

Interviews clients to prepare care plans and background information with confidentiality

Assumes a primary or key worker role with assigned resident(s) under Program Manager guidance

Provides input to the Program Manager and/or other staff on the development of appropriate care plans to achieve the resident’s objectives

Works toward the implementation of the care plan established for each resident

Develops interpersonal therapeutic relationships with psychiatric residents

Connects clients with health and psychiatric services

Uses professional judgement to ascertain and apply appropriate intervention techniques with residents in crisis

Assists with implementation of Applied Behavioural Analysis (ABA) therapeutic support under the direction of a Behaviour Interventionist

Meets with each resident on a routine basis to discuss progress and plan future interventions





Assists the Program Manager and/or other staff in identifying potential problems and reports any difficulties

Participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident’s case/care plan

Contributes to the evaluation of the resident’s progress and makes written and oral reports to the staff team

Maintains client files including statements of goals, care plans, summaries, case notes, reviews, and closing reports

Develops and maintains an in‑house resource area containing current information/brochures of programs and services for residents

Ensures residents comply with the terms of their residency and understand the rules of the facility

Acts as an on‑site advocate for each resident

Provides emotional support and feedback to residents and their families

Supports residents toward integration and healthy functioning within the community

Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate

Dispenses and ensures taking of medications as required

Provides transportation and assists residents to attend appointments as needed

Plans, develops and delivers in‑house programs with other residence staff to address residents’ needs

Community

Identifies social, economic, recreational, employment, and educational services that will meet the needs of the client

Collaborates with multidisciplinary team and consulting with team psychologist and psychiatrists to develop, implement, maintain, and adjust individualized treatment plans

Participates constructively and appropriately in short‑ and long‑term planning for clients of mental health programs

Maintains effective liaison with other agencies, professionals, government officials and the community to contribute to the success of the case/care plan

Residential

Supervises activities of the residence and its residents while on shift including maintaining case notes and the logbook

Monitors and ensures effective operation of the facility, including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services

Provides input into meal scheduling and preparation, including food inventory

Ensures the security of the residence

Develops, implements and maintains housekeeping areas and the upkeep of the facility both inside and outside; involves residents when appropriate

Handles weekly grocery shopping and involves residents when appropriate

Assists with operational details, including but not limited to administrative support

Organises and oversees meal preparation involving residents when appropriate





Assumes on‑call responsibility and carries residence pager as necessary

Accompanies residents to appointments and community outings following court/review panel restrictions

Other

Participates in staff and resident/staff meetings

Assists with orientation and training of recent staff

Other duties may be assigned from time to time

Working Conditions

Functions independently while on shift and adheres to Residence Policy and Procedures

Works in a high‑stress environment, often dealing with clients in crisis situations

Demonstrates physical fitness to carry out program duties and meet operational needs of the residence

Provides appropriate personal transportation with required business insurance coverage for resident mobility

Is a member of CUPE local 1936‑11

Experience and Skills

Graduated with a relevant Degree or Diploma with one year related mental‑health experience

Experience in the appropriate field and ability to respond well in crisis situations

Clear understanding of Psycho‑Social Rehabilitation applications

Experience in providing service to people with different learning abilities

Demonstrated experience in an applicable residential setting

Good working knowledge of technical details important for group residence functioning

Experience with clients with history of conflict with law, developmental disabilities and/or spectrum disorders, interaction with social agencies and psychiatric/personality disorders

Awareness of Community Living of British Columbia (the contractor) concerns, laws and policies related to the specific residence program

Ability to teach skills and work effectively with others

Knowledge of theory, principles and practices in related fields

Excellent written and verbal communication skills in English

Requirements

Successfully complete a Criminal Records Check

Valid Class 5 BC driver’s license

Personal transportation in good repair, insured for business up to $1,000,000 liability, and can transport residents

Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements

Current Emergency First Aid (Certificates accepted in B.C. – WorkSafeBC)

Compensation
As Connective is a unionized environment, the starting wage is $25.95 to $29.76 per hour. Plus benefits enrollment as per the Collective Agreement. Candidates must be legally authorized to work in Canada, observe weekly hour limits if under a temporary or study visa, and provide proof of eligibility if selected for the role.

Inclusion
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. We strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, see https://connective.ca/

#J-18808-Ljbffr

📌 Casual Residence Worker (Ivy Light Community Living) (British Columbia)
🏢 Connective
📍 British Columbia