About UHN UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Union: Non-Union
Number of vacancies: 1
New or Replacement Position: New
Site: TorontoWestern Hospital
Department: JS Sonshine Centre - Department of Neurology / KBI
Reports to: Director & Program Coordinator, Jay & Sari Sonshine Centre
Salary Range: $25.56 - $31.95 per hour
Hours: 22.5 hours per week
Shifts: Day
Status: Temporary Part-Time
Closing Date: July 9, 2026
Position Summary The Jay and Sari Sonshine Centre for Stroke Prevention & Cerebrovascular Brain Health at Toronto Western Hospital is currently recruiting a Clinical Administrative Assistant II. The ideal candidate will have a strong background in clinical administration, and a passion for innovation and creativity, while working with high productive outputs.
The JS Sonshine Centre was officially established in October of 2023 with a mission to bring patients, communities, clinicians and scientists together to work on preventing stroke and preserving brain health through better brain care. The centre is founded on principles of the lifestyle medicine paradigm to provide enhanced quality of outpatient services tailored to patient-directed care for: better prevention of future stroke,



improved quality of life post-stroke/TIA, and optimized brain care over years for all. The three overarching pillars of the JS Sonshine Centre are: a) innovation to catalyze integration of clinical care; 2) education to optimize promotion of brain health; and 3) research collaborations to advance brain health both nationally and internationally.
Duties Support the timely and effective processing of incoming referrals, scheduling/rescheduling of patient appointments, responding to patients' general inquiries, cancelling patient appointments, and completing reminder communications at the UHN Jay & Sari Sonshine Centre Clinics
Complete administrative tasks that support data reporting requirements and a positive patient experience, meeting quality standards set out by UHN including registering patients, as needed, in UHN’s EPIC EMR (Electronic Medical Record) system
Utilizing knowledge of medical terminology and advanced functions to provide word processing/typing services to facilitate the production of moderate and/or complex documents/materials for assigned personnel
Maintaining written and/or electronic calendar/schedule
Administering and monitoring billing procedures and departmental budgeting records
Modifying and maintaining electronic and paper information filing/retrieval methods, systems and/or formats
Assist with day-to-day JSSC administrative activities as needed
Provide cross-coverage support as a member of an operational administrative team
Qualifications Completion of a recognized post secondary medical secretarial arts program at the diploma level or equivalent, required
Completion of a Bachelor's Degree, preferred
Three (3) years related clinical administration and support experience, required
Completion of a medical terminology course, required




Previous on-the-job computer/word-processing, database and spreadsheet software experience in a Microsoft Office environment is preferred
Experience working in an academic health care environment
Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
Experience working with online survey and research database tools such as REDCap is an asset
Strong writing, editing, and proofreading skills
Experience working with financials and billing is an asset
Excellent organizational and time management skills
Excellent knowledge of health care, organizational/office practices, procedures and standards
Excellent interpersonal, verbal and written communication skills
Ability to use good judgment in assessing difficult situations
Able to operate effectively in an interdisciplinary team
Ability to maintain and protect patient confidentiality
Benefits Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

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📌 Administrative Assistant II (Medical) - JS Sonshine Centre (Ontario)
🏢 University Health Network
📍 Ontario