Summary of Position
The Server represents Aura Waterfront Restaurant + Patio at Inn at Laurel Point, delivering a refined West Coast dining experience inspired by seasonality, a sense of place, and thoughtful hospitality. Set within a waterfront city setting, the Server engages guests with warmth, professionalism, and genuine care, creating memorable experiences through attentive and gracious service.

A skilled hospitality qualified, the Server brings a passion for locally inspired cuisine, wine, and spirits, and takes pride in sharing knowledge of ingredients, preparation, and pairings in a manner that feels natural and approachable. Through calm, polished execution and attention to detail, the Server supports an elevated yet welcoming dining environment that reflects Aura’s culinary philosophy and the Inn at Laurel Point’s commitment to excellence.

Responsibilities

Consistently deliver an exceptional, personalized guest experience through gracious, anticipatory, and detail-oriented service

Welcome guests with warmth, professionalism, and poise, establishing a refined first impression

Uphold an impeccable standard of presentation, demeanor, and service etiquette at all times

Provide confident, knowledgeable guidance on menu selections, wine pairings, and beverages to enhance the guest experience and drive sales

Execute accurate and efficient order entry, billing, and payment processing using the POS system

Present and serve food and beverages with elegance, attention to detail, and adherence to timing and quality standards





Maintain a pristine dining environment through attentive table maintenance, clearing, and resetting

Complete all opening, closing, and side duties to the highest standard of cleanliness, organization, and readiness

Demonstrate comprehensive knowledge of menus, ingredients, preparation methods, and culinary techniques; continuously expand food and wine expertise

Communicate with guests and colleagues in a polished, respectful, and solution-oriented manner to ensure seamless service delivery

Collaborate effectively with kitchen, management, and service teams to support smooth operations and uphold service excellence

Provide informed recommendations regarding Inn amenities and local attractions to enhance the overall guest stay

Adhere to all Inn at Laurel Point policies, service standards, and health and safety regulations

Job Requirements

Minimum one year of experience in an upscale or fine-dining restaurant environment

Demonstrated commitment to a welcoming, guest-focused approach to service, with attentiveness to guest needs and the overall dining experience

Demonstrated reliability, including consistent attendance and punctuality,



and a clear understanding of the impact reliability has on team performance and guest experience

Solid understanding of professional wine service; wine knowledge and pairing experience considered an asset

Strong interest in food and culinary culture, with a desire for continuous learning

Demonstrated ability to maintain composure, professionalism, and sound judgment under pressure while meeting the demands of a high-volume, high-expectation service environment

Proven ability to work independently with minimal supervision while maintaining high standards

Excellent verbal communication skills and polished interpersonal presence

Positive, enthusiastic, and team-oriented approach to service

Professional appearance, demeanor, and strong attention to detail

Ability to follow established service standards, procedures, and scheduling practices while maintaining professionalism

Receptive to coaching and feedback, with a willingness to continuously refine service skills

Valid FoodSafe Level 1 and Serving It Right certifications

Physical ability to lift up to 30 lbs and perform the physical demands of service

Flexible availability, including early mornings, evenings, weekends, and statutory holidays

Alignment with and commitment to the Inn at Laurel Point’s core values of Excellence, Respect, Curiosity, and Stewardship

Reports To
Outlets Manager, Director and Food and Beverage

Closing Date
Please submit your application as soon as possible as applications are reviewed daily

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📌 Restaurant Server (British Columbia)
🏢 Inn at Laurel Point
📍 British Columbia