Lead Hand, Service Technician
NEX Industrial Supplies Inc., part of the Sentinel group, is looking for a Lead Hand, Service Technician who takes pride in doing quality work and wants to be part of something that’s growing.

Responsibilities

Lead and mentor Service Technician Apprentices, helping develop the next generation of skilled trades professionals

Diagnose, troubleshoot, and repair overhead doors, loading dock systems, and related equipment – keeping operations running safely and efficiently

Perform on‑site welding and fabrication to support high‑quality installations and repairs

Accurately complete work orders, inspection reports, and site documentation, including photos

Take ownership of your tools and equipment – ensuring everything is well‑maintained, protected, and ready to go

Champion safety and customer experience on every job, delivering work you can stand behind

Support and collaborate with teammates on more complex installs and service calls

Communicate clearly with both customers and internal teams to keep projects moving and expectations aligned

What you Bring





5+ years of experience as a Lead Hand working with loading dock systems and commercial overhead doors

Hands‑on welding experience, with the ability to support on‑site repairs and custom work

Valid, clean driver’s license with reliable transportation to get you to and from job sites

Strong mechanical aptitude – you’re confident using hand tools, power tools, and troubleshooting on the fly

Comfortable working at heights and in fast‑paced, physically active environments

A positive team‑first mindset with a willingness to step up, support others, and get the job done right

What's in it for you

Access to the Sentinel Training Facility, designed to set our technical team up for success and provide a clear progressive career path – a first‑of‑its‑kind in the dock and door industry. This unique approach ensures our technicians have the tools, knowledge, and support to grow and thrive

Competitive hourly wage: Starting at $40.00 (based on experience) plus paid overtime

Weekly pay – with bonus opportunities

Comprehensive health coverage: medical, dental, and life insurance

Uniform Program

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📌 Lead Hand, Service Technician - Overhead Doors (Ontario)
🏢 Sentinel Dock & Door Solutions
📍 Ontario