Job Description
Merlin Ford Lincoln – Body Shop

Be the Engine Behind a High-Performing Body Shop. Every smooth repair process starts long before a vehicle enters the shop.

Administrative Assistant – Merlin Ford Lincoln – Body Shop

Key support role within a fast‑paced environment where organization, communication, and accuracy directly impact customer satisfaction and shop efficiency.

Why This Role Matters
The Body Shop depends on strong coordination and communication to deliver a seamless customer experience. From scheduling and documentation to customer updates and repair order management, your work ensures that every vehicle flows efficiently through the repair process and every customer feels informed and supported.

What You’ll Do

Schedule and manage appointments, estimates, and follow‑ups

Create and maintain repair orders accurately and efficiently

Process payments and maintain detailed customer records

Organize and manage customer files and required documentation

Coordinate vehicle check‑in and check‑out before and after repairs

Communicate updates to customers throughout the repair process

Direct inquiries and feedback to the appropriate team members





Support general administrative tasks as needed to keep operations running smoothly

What You Bring

Previous experience in customer service, administration, or a service‑based environment

Strong proficiency in Microsoft Office and general computer systems

Excellent communication skills, both written and verbal

Strong organizational skills with the ability to multitask and prioritize

Sound judgment, reliability, and attention to detail

Ability to work independently in a quick‑paced environment

Valid Class 5 driver’s license and clean driving record

Benefits

Comprehensive health and dental coverage

Health spending account

Vacation time that grows with your career: three weeks after your first year, four weeks after five years, and five weeks after ten years

Employee Investment Program with a guaranteed annual return of up to 10%, potentially up to 16% based on performance

Career Development
Through Go Auto University and hands‑on experience, you’ll gain exposure to dealership operations and opportunities to grow into other administrative, service, or leadership roles.

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📌 Body Shop Administrative Assistant (Merlin Ford Lincoln) (Alberta)
🏢 Go Auto
📍 Alberta