11 Aug
|
thyssenkrupp Materials CA
|
Nova Scotia
11 Aug
thyssenkrupp Materials CA
Nova Scotia
Elevate your career as a Customer Solutions Expert at thyssenkrupp, focusing on delivering prompt and courteous responses to customer inquiries. Ensure a seamless order process while providing technical assistance.
As a key member of the customer solutions team, you will manage incoming communications, handle quotes, and assist with order processing. Your attention to detail and problem-solving skills will be vital in satisfactorily resolving customer issues and maintaining product knowledge. Collaborate with sales personnel to fulfill customer needs effectively while tracking inventory and orders.
Key Responsibilities:
• Respond to customer inquiries through calls and emails
• Generate quotes and process sales orders seamlessly
• Provide technical support and manage customer contracts
• Track inventory usage and address customer concerns
• Work closely with Outside Sales to meet customer requirements
Requirements:
• Bachelor’s Degree or relevant experience required
• Preferred 1 to 2 years in a sales role
• Excellent detail orientation and communication skills
• Proficiency in computer skills for order management
• Robust negotiation and interpersonal abilities
Deliver exceptional customer service as a Customer Solutions Expert at thyssenkrupp.
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📌 Customer Solutions Expert Role at TK (Nova Scotia)
🏢 thyssenkrupp Materials CA
📍 Nova Scotia