About the Organization
For more than six decades, we’ve been a trusted provider of supplemental and permanent benefit programs to working families. As the only company operating under a fully union-backed label, we proudly support over 40,000 unions and associations across North America and internationally. Our focus has always been simple: deliver reliable protection and long-term security to the families who need it most.

What You’ll Be Doing
This position centers around communication, organization, and member support. You’ll connect with union members who have expressed interest in learning about their available benefits and guide them through the process from start to finish.

Key responsibilities include:

Managing inbound and outbound member communication

Scheduling and conducting benefit consultations

Explaining coverage options clearly and professionally

Completing digital applications and documentation accurately

Ensuring compliance and maintaining high quality standards





Engaging in ongoing training and career development

What You Bring

Strong verbal communication abilities

A professional, positive, and energetic attitude

Confidence building relationships with individuals and groups

Solid customer service mindset

Previous service or sales experience is helpful, but not required

Ability to collaborate effectively with team members and leadership

Authorization to work in the United States or Canada

What We Offer

Comprehensive benefits package

Fully remote opportunity

Flexible scheduling to support work-life balance

Weekly earnings with additional monthly performance incentives

Annual company convention with the opportunity to qualify for travel to destinations such as the Bahamas, Cancun, Las Vegas, and more

#J-18808-Ljbffr

📌 Customer Service Rep - Work From Home (New Brunswick)
🏢 Spade Recruiting
📍 New Brunswick