Become a Field Service Technician with Woodbine in Etobicoke, Ontario, ensuring high standards in betting experiences. This full time position combines customer service and operational oversight.

As part of Woodbine Entertainment, you will supervise essential functions in the Teletheatres, optimizing customer satisfaction and maintaining equipment standards. Your efforts will directly contribute to the operational success of Woodbine’s horseracing facilities and enhance the visitor experience through effective communication and feedback mechanisms.

Key Responsibilities:
• Monitor service delivery and provide feedback
• Conduct quality checks on facilities and equipment
• Resolve inquiries and complaints from customers
• Maintain compliance with industry regulations
• Assist in training operators on best practices

Requirements:
• Grade 12 education or equivalent
• 2 years' experience in operations or customer service
• Clean “G” Class driving license
• General knowledge of the horse racing industry
• Effective oral communication skills

Support the vibrant atmosphere of Woodbine by enhancing customer experiences and ensuring operational excellence.
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📌 Field Service Technician – Teletheatre Operations (Ontario)
🏢 Woodbine Entertainment Group
📍 Ontario