Receptionist & Events Assistant – Ottawa Hospitality & Concierge Services Team

As a member of the lively team, you will play a key role in ensuring all events and operations run smoothly while delivering five‑star client service. This role is open based on an existing vacancy.

Location Requirement

This position requires working onsite in the Ottawa office at all times.

What You’ll Do
Events & Catering

Support event coordination and logistics, including liaison with external caterers and agency staff

Assist with event setup, invoice management, and maintenance of event statistics

Complete food safety and responsible alcohol service courses (provided by the firm); alcohol service at firm events required as needed

Perform ongoing cleaning protocols in client boardrooms and all catering kitchens in accordance with established guidelines

Maintain stock levels for all catering and staff kitchens, ordering inventory when necessary

Reception & Client Services

Act as a client service ambassador, ensuring a professional corporate image and an exceptional first impression for all guests and clients

Greet and announce all visitors, answer and transfer calls as appropriate

Maintain boardroom settings through daily rounds

Provide concierge service support for clients and lawyers

Support all meeting and boardroom activities and initiatives

Administrative & Business Centre Support

Support the national HCS team administratively, including Concierge Services

Provide back‑up support to the Business Centre and assist with other departments as needed





Become an expert in the internal meeting workplace booking system

Monitor all events on a daily basis and assist with boardroom bookings and last‑minute requests

What You Bring

1–3 years of administrative experience in the professional services, hospitality, or retail industries

Strong client service skills with the ability to thrive in a fast‑paced, multitasking environment while maintaining a calm and professional demeanor

A collaborative and reliable team player who is enthusiastic and able to work independently with equal success

Detail‑oriented with excellent written and verbal communication skills

Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to embrace evolving technology

Experience using Teams Phones and Meeting Workplace Booking System software

Comfort operating all audiovisual equipment in a boardroom setting

Ability to lift up to 15 pounds

Flexibility to work additional hours on occasion or on short notice

Bilingualism (English/French) is an asset

Compensation & Advantages
Salary range – $48,000 – $53,000.

Commensurate Compensation And Benefits Package

Growth support

Mentorship and Support

Training as software evolves

Fun Work Environment

Continuous Learning & Development

EEO & Accessibility
McMillan provides accommodation for applicants with disabilities. If you require accommodation at any time during the recruitment process, please email or contact us at 1.(phone hidden) to submit your accommodation request.

McMillan LLP is committed to fostering a culture of inclusion and diversity.

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