The Westcliff Group is a family business headquartered in Montreal and has been active in the real estate field for over 50 years. Westcliff's growth over the years is based on its expertise in the development, construction and management of major real estate projects in Canada and the United States. The company employs approximately 500 people across its various properties, including 100 employees at the head office.

THE OPPORTUNITY
Role Impact:
To ensure the protection of tenant employees, property and information through enforcement of access control and property removal policies. To ensure public safety and a problem free shopping environment. The successful candidate will need to be available to work all shifts including days, evenings, nights, weekends and holidays.

What you will deliver:

Respond to emergency situations, medical, criminal, hazards, etc.

Enforce the shopping centre’s rules & regulations and the Trespass to Property Act.

Assist with crowd control

Perform access control, mall lock ups and unlocks

Maintain a detailed memo book and prepare incident reports on all matters encountered

Assist customers and tenants with customer service & security related initiatives in a skilled & approachable manner





Assist other guards by providing backup support and any other assistance when required

Assist Police and emergency personnel (Fire Department and Ambulance Service) when required

Understanding and following security operational procedures from Fire Safety Plan and Emergency Response Plan

Understanding and follow procedures as they appear in the Standard Operating Procedures (SOP’s)

Perform patrols of the entire interior and exterior of the property including the Commons

Complete tour patrol as assigned

Any other duties as assigned by Security Manager and/or their designate

What you need to succeed:

Post-secondary education in Law Enforcement/Security or equivalent

Minimum one (1) year of shopping centre security experience preferred

Provincial Security License is required

Be helpful, courteous and pleasant to tenants, patrons, and co-workers alike

Valid certification in First Aid, CPR and WHMIS

Knowledge of Trespass to Property Act and Occupational Health and Safety Act

WHMIS and other safety courses an asset

Knowledge of applicable federal, provincial and municipal legislation and regulations

Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel etc.)

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📌 Security Guard - Full-time - Fairview Park, Kitchener On. (Ontario)
🏢 gexel tÉlÉcom international
📍 Ontario