Responsibilities

Promote and ensure a consistently high standard of customer service

Train and motivate staff

Provide a positive working workplace, coach, advise and listen to employee problems/issues

Prepare, post and change work schedule to schedule staff appropriately to meet the business needs

Delegate and prioritize workload for staff

Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage

Maintain up to date information about market trends and competitor activities

Coordinate the receiving, handling and storing of product to achieve optimal results

Maintain Category sets, mixing for profit as required

Utilize shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability

Work with Sales representatives to negotiate credits, display merchandising and order levels

Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings

Maintain appropriate inventory levels through effective ordering and rotation

Ensure pricing integrity

Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process

Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications / Experience

Ability to manage people - years of management experience

Ability to work with minimal functional direction

Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image

Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:

Customer service

Employee relations

Merchandising

Sales/Profits





Strong communication skills including verbal, written and active listening

Demonstrated Customer focus and commitment to superior customer service

Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)

Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

Strong knowledge of all aspect of the produce area, operations and products

Hiring Range
$23.25 per hour. This is a unionized position and pay rates for this position are set out in the applicable collective bargaining agreement. The range stated is the starting range for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.

EEO and Diversity Statement
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Note
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Employer Statement
The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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📌 Associate Manager (Ontario)
🏢 No Frills
📍 Ontario