The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.

JOB RESPONSIBILITIES
STRENGTHS FOR SUCCESS

Selling skills with ability to meet monthly personal sales goals

Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters

Ability to establish and maintain effective relationships with customers via clienteling

Ability to learn and effectively convey product information

ESSENTIAL JOB FUNCTIONS

Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills

Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals

Assists Boutique Manager with execution of store marketing initiatives

Assists In training efforts and KPI management for sales team

Customer Service

Provides superior customer service





Assisting and leading sales staff in partnership with store management

Processes customer repairs when requested

Operations

Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.

Ensures facility maintenance, presentation and organization

Exhibits proficiency in computer programs used by the Company

PROFILE

High School diploma or equivalent

Detail oriented, task focused

Professional, solid communication skills both verbal and written

Excellent problem-solving skills, positive attitude, team player

Ability to work varied hours/days, including nights, holidays weekends and

Must be able to lift large boxes up to 25lbs repeatedly

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📌 Sales Supervisor, Vancouver (British Columbia)
🏢 RIMOWA
📍 British Columbia