At TTI, people come for the prospect and stay for the culture!

Job Description
Service Technician - Milwaukee Tool

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent

3A Burbidge St #106, Coquitlam, BC V3K 7B2 | E2

About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world‑class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast‑paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Job Description
Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product. Set in a team environment,



the position is rapid paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

Deliver best-in-class service to our customers

Logging in tools, assessing, and repairing tools

Follow standardized repair process

Prioritize in-branch repairs

Conduct warranty assessments and instant tool replacements

Meet productivity targets

Provide support to different departments and roles

Continuously develop and maintain a strong product knowledge

Other duties as required

What You Will Bring

High school diploma or equivalent

Must possess mechanical aptitude and demonstrate repair experience

Strong computer skills

Highly organized and strong communication skills

Team-oriented and be capable of working independently

Overtime can be expected during busy times

Result focused, goal driven, and deliver results from an individual and team perspective

What You Will Benefit From

Extensive health benefits, including vision and dental care

Retirement Savings Plan with Employer Matching Contributions

Competitive base salary of $51,000 per year, plus eligibility for a 10% annual bonus.

Paid time off and employee discount programs

Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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📌 Service Technician - Milwaukee Tool (British Columbia)
🏢 Techtronic Industries Canada
📍 British Columbia