Elevate your career with Lasso as an IT Support Specialist in a hybrid setup in Montreal. You will be the first line of support for IT, ensuring seamless technology operations. As a full time team member, you will work closely with the IT & Insights Lead, handling requests through Jira Service Management and managing technologies like Microsoft 365 and SaaS applications.

Your role will include onboarding new employees, troubleshooting access issues, and maintaining an efficient, organized support environment. Key Responsibilities:

- Handle IT support requests and manage the ticket queue
- Resolve issues related to access and device management
- Oversee onboarding and offboarding processes effectively
- Administer user access and configuration within Entra ID
- Support compliance and security auditing efforts Requirements:
- At least 2 years of experience in IT support
- Strong familiarity with Microsoft 365 and Entra ID
- Experience with macOS management via Intune
- Proficient in using Jira and other Atlassian products
- Demonstrated ability to document technical processes clearly Leverage your IT skills to enhance operational efficiency at Lasso in Montreal.

📌 Hybrid IT Support Specialist in Montreal
🏢 Lasso Informatics Inc Lasso Informatique
📍 Montreal