Overview MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
About MUFG Investor Services:
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets,



we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job Description
An exciting opportunity to bring your skills to MUFG’s KYC Service team, the team is a client facing commercial team providing independent KYC services to funds administered by MUFG and 3rd party administrators. Reporting to the Associate Director, KYC Service team, a list of your responsibilities will include:
Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses
Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
Support management in department initiatives, projects, risk mitigation
Support and Promote MUFG's core values of Trust, Challenge & Empowerment,



Passion for Clients and Openness and Honesty
Qualifications
Diploma or Bachelor's degree in a business related field preferred or relevant experience
Strong knowledge of international Know Your Customer and Anti Money Laundering requirements
0-2 years experience in financial services, fund administration, asset management, banking or client service
Existing client/customer service experience would be ideal
Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Additional Information
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
Seniority level Associate
Employment type Full time
Job function Other
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📌 Associate, KYC Service Team (Nova Scotia)
🏢 MUFG Investor Services
📍 Nova Scotia