Advisor, Member/client sales and service
Join to apply for the Advisor, Member/client sales and service role at Desjardins .

As a member/client service advisor – sales, you help solicit, develop, and maintain business relationships with members and clients. You provide customer service and help sell specialized products and services through multiple distribution channels based on member/client needs. You drive results by reviewing information requests for specialized products and services and promoting and selling them based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

Establish an advisory relationship by identifying current and potential needs and supporting client retention. Advise members and clients on specialized products and services and ensure member/client satisfaction.

Review client needs and compile and analyze data. Handle requests and follow up as needed.

Assist members and clients, listen to their needs and propose personalized solutions.

Help identify your unit’s operational risks and opportunities for improvement.

Stay on top of the latest standards, products and services in your field.

What we offer

Competitive salary and annual bonus.





4 weeks of flexible vacation starting in the first year.

Defined benefit pension plan that provides predictable, stable income throughout retirement.

Group insurance including telemedicine.

Reimbursement of health and wellness expenses and telework equipment.

Benefits apply based on eligibility criteria.

What You Bring To The Table

College diploma in a related field.

A minimum of one year of relevant experience.

Other combinations of qualifications and relevant experience may be considered.

Knowledge of French is required.

Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning.

Job Family
Member/client sales and service (FG)

Seniority level
Entry level

Employment type
Part time

Job function
Management and Manufacturing

Industry
Banking

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. If there’s something we can do to make the recruitment process or the job you’re applying for more accessible, let us know – we can provide accommodations at any stage in the recruitment process. Just ask!

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📌 Advisor, Member/client sales and service (Quebec City)
🏢 Desjardins
📍 Quebec City