Position Title: Registrar - GAIN Program
Location: Any VLRC Office in Canada
Term: Full time, Permanent
Reports To: Manager, Disability Benefits Navigation Services
Salary: $22.10/hour or as per the relevant collective agreement
Date: September 5, 2025
Overview Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or restore activities of daily living skills, to promote independence, and to enhance safety and mobility. We work with ophthalmologists, optometrists, and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.
We offer competitive salaries and benefits, flexible schedules, and opportunities for professional development and growth.
For more information about Vision Loss Rehabilitation Canada, please visit visionlossrehab.ca or call 1-(phone hidden).
Scope And Summary Of Primary Responsibilities In covering a broad range of duties, the emphasis of this position is to utilize the electronic medical record application to register clients, gather and record client information, and to assign client records to appropriate staff, ensuring the electronic medical record workflow processes are adhered to. This position provides functional expertise within the comprehensive provision of vision rehabilitation services, using the electronic medical record application.
Essential Functions Completes and updates referrals to the GAIN program
Assigns, through the electronic medical record, the required Services and Interventions
Understands and able to provide information about the GAIN Program and VLRC services and resources
Flags urgent/critical situations to Manager or other designated staff
Ensures all client information is accurately entered into the electronic medical record in a timely manner
Scans documents into the electronic medical record, using naming convention standards
Updates client status in the electronic medical record




Manages workload and electronic medical record caseload in an effective and efficient manner
Maintains paper files in accordance with current policies and procedures
Answers emails directed to the GAIN Program email
Provides administrative support to the managers and other team members as required
Provides back-up coverage to administrative staff as required
Completes evaluation surveys for clients who do not utilize email
Relationships Works both independently and collaboratively with the team and other departments
Problem Solving Utilizes established business rules, service standards and practices, and ensures policies and procedures are followed in a timely fashion
Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes
Participates in a supportive team environment to meet the operational and team objectives
Decision Autonomy Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks
Consults with Manager on issues that are more complex or may require upper-level approval
Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level
Committed to maintaining privacy and confidentiality
Leadership Manages interaction and information for potential and active clients who request service
Participates in community information sessions and presentations
Qualifications Knowledge And Skill Requirements Proficient level of knowledge in the electronic medical record application, including the management of caseloads
Demonstrated organizational and time management skills
Sensitivity to the needs of persons with vision loss
Ability to effectively communicate verbally and in writing
Detail-oriented, with ability to enter data accurately




Proficient in the use of Microsoft Office software and database management and willingness to learn new software applications
Knowledge of eye conditions and blindness prevention would be an asset
Knowledge of the psychosocial impact of vision loss would be an asset
Experience And Education 3 years working experience within an administrative function
Proficient typing and keyboarding skills
Work Environment Ability to work flexible hours
Apply Now If this sounds like the role for you, apply now to [email protected]. Be sure to include a resume, cover letter, and mention how you heard about this chance.
VLRC is committed to creating and fostering an inclusive workplace and we are committed to a fair, transparent, and accessible recruitment process. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or deafblind, and those who identify as women and/or 2SLGBTQ+. We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset. VLRC is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. The successful candidate will be required to pass a standard Vulnerable Sector Check.
Closing Date for Applications: September 12, 2025
Not sure if you qualify? Think about applying anyway! We understand that not everyone brings 100% of the skills and experience for the role. If you possess similar experience to what we've listed above, we encourage you to apply. We believe that diverse experience, transferable skills, and passion are key!
We thank all applicants for their interest in VLRC, however, only those selected for an interview will be contacted.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
Closing Date for Applications: September 12, 2025

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📌 Registrar - GAIN Program (Manitoba)
🏢 Vision Loss Rehabilitation Canada
📍 Manitoba