Overview
This position is responsible for portraying a skilled demeanor and providing exemplary customer service and is a critical service contact for sports club guests’ and members’ interactions; as well as for ensuring the facilities in areas assigned follow “white glove” standards for neatness and cleanliness at all times.

Responsibilities

Preparing areas assigned and performing opening/closing duties in preparation for the arrival/departure of guests and members ensuring on time arrival for shift

Providing directions, property activities and facility information to guests and members

Ensuring assigned areas are kept cleanly and always up to four diamond standards including but not limited to showers, sinks, changing areas, lockers, quiet room, pool areas and restrooms in the facilities including organizing magazines, vacuuming and sweeping area assigned throughout shift

Keeping areas assigned are stocked with amenities, clean and neat for guests and members to use so that amenities are available and the guest/member has a memorable impression of the property. This includes but is not limited to all lounge and locker areas

Notifying area supervisor with a written supplies list tracking amenity and product inventory when supplies are low

Disseminating locker access instructions





Owning all areas assigned ensuring they are free from trash and debris by walking the areas and constantly surveying them during the course of the shift for cleanliness including sinks, changing areas and restroom facilities

Perform housekeeping of assigned area by maintaining clean tables, chairs; empty trash, pick up litter and towels at the beginning, end and throughout the shift

Addressing safety issues immediately bringing issues to the attention of management

Following cleanliness check sheets and completing sheets daily

Following all policies and procedures of the property

Performing other duties as assigned

Qualifications

Ability to be punctual and organize

Must have professional presentation

Ability to lift, push, pull or carry up to 40 pounds, sit/stand/stoop, bend, twist, turn, squat, stand and walk for up to 8 hours

Must possess strong communication skills and have the ability to enforce operating policies and procedures in a courteous manner

Must be 18 years of age

High School diploma or GED

Prefer work experience in a resort, fitness center, or other industry requiring direct interfacing with guests and providing customer service

Ability to work days, nights, weekends and holidays

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📌 Sports Club Attendant $14.00 - $15.00 (Ontario)
🏢 Kingsmill Resort
📍 Ontario