Become a Bilingual Healthcare Associate and provide pivotal support in patient management and compliance programs. Your role will focus on telephone assistance and managing casework effectively.

This position entails working closely with healthcare providers, ensuring the best outcomes for patients through diligent case management. With at least one year of customer service experience and strong analytical skills, your contributions will be vital in maintaining program integrity. Strong attention to detail and effective communication will facilitate your success in this role.

Key Responsibilities:
• Manage telephone support for healthcare programs
• Follow up and monitor patient cases diligently
• Document activities in a detailed database




• Train and assist recent caseworkers as required
• Report adverse events to designated departments

Requirements:
• One year minimum in customer service roles
• Bilingual in French and English is required
• Associate's degree or related experience
• Proficient in Microsoft Word and Excel
• Excellent problem-solving and organizational skills

Utilize your healthcare knowledge and customer service experience to enhance patient care and compliance effectively.
#J-18808-Ljbffr

📌 Join as a Bilingual Healthcare Associate for Patient Support Initiatives (Ontario)
🏢 AmerisourceBergen
📍 Ontario