Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits such as:

Discounted lodging accommodations at Hyatt worldwide

Discounts on food and beverage

Discounted transit passes

Wellbeing programs

Recognition programs

Tuition reimbursement

Excellent training and professional development

Organization
Hyatt Regency Vancouver

Position
Full-Time Front Office Host

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You’ll be the face of Hyatt as a Front Office Host.

Starting wage: $26.14 per hour, after 6 months: $30.49 per hour, after 1 year: $34.85 per hour.

Qualifications

Must have a true desire to satisfy the needs of others in a quick‑paced environment

Must be available to work various shifts, especially Fridays, Saturdays,



Sundays and holidays (including graveyard shifts) as required by business needs

Must have the ability to stand for long periods of time

Must possess refined and professional verbal and written communication skills

Must be able to multi‑task, prioritize effectively, and be very detail oriented

Previous experience in Opera property management system is an asset

Previous Front Desk hotel experience is preferred

Must have previous cash handling experience

Knowledge of basic math skills required

Must have previous customer service experience

Must have proven experience in making quick and efficient decisions

Must be able to interact with a diverse group of individuals

Must have ability to upsell – previous experience is an asset

Knowledge of a second language is an asset

Physical Aspects of Position

Constant standing throughout shift

Constant writing, typing and computing throughout shift

Frequent walking throughout the shift

Occasional kneeling, pushing, pulling and lifting

Occasional ascending or descending stairs and ramps

Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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📌 Front Office Host (Full-Time) (British Columbia)
🏢 Hyatt Regency
📍 British Columbia