Bloom Full Time Brampton, ON $27.48 - $32.44 CAD per hour

VACANCY STATUS
Please note that this posting is for an existing Full‑Time, Permanent position.

WellFort is seeking an Outreach Worker to join the Bloom Team!

GENERAL RESPONSIBILITIES
The Outreach Worker (OW) is a member of a mobile and interdisciplinary team delivering itinerant services throughout the Region of Peel to people living with or at risk for acquiring Hepatitis C (HCV) and/or HIV/AIDS.

The OW will improve access to direct support, education, counselling and referrals through low threshold outreach to those living with or at risk of acquiring HCV. The OW will coordinate, design and deliver education and training sessions in consultation with other staff, provide support services, including facilitating the peer program and promote referrals to testing and treatment.

The OW is responsible for recruiting, training and supporting members of the community as Peer Support Workers.

The OW participates in client conferences to provide a forum for discussion of possible resolutions to client care issues.

The OW supports the development, implementation, and evaluation of HIV/AIDS and HCV initiatives within Region of Peel and links with the broader system to mobilize resources and promote overall system improvements.

ACCOUNTABILITY
The Outreach Worker reports to the Manager of Population and Urban Health.

SPECIFIC RESPONSIBILITIES
Outreach and Referrals

Engage in street based community outreach, education and harm reduction distribution across Peel Region

Build strong and authentic relationships with community members who are experiencing homelessness, people who use drugs, people who are incarcerated or otherwise involved in the criminal justice system, and Indigenous community members

Design and deliver HCV, HIV and Harm Reduction education workshops to community members belonging to the populations served by Bloom Clinic, community service providers, specialists and correctional facilities

Provide point of care HIV and HCV testing (inclusive of pre and post-test counselling) both on and offsite

Provide information and referrals to internal and external resources as required and facilitate the referral of priority populations to WellFort staff, services and programs as needed and appropriate

Participate in events that educate the community on issues related to HIV and HCV

Participate in the development and support of public policies and strategies that have a positive influence on the determinants of health for people living with HIV and HCV

Develops annual communications and outreach plans identifying stakeholders and stakeholder groups, key communications messages and outreach goals, objectives, activities and timelines

Develop communications tools, promotional and outreach materials

Conduct outreach activities throughout Region of Peel with a diverse range of stakeholder groups including the priority populations, families, community service providers, primary care providers, specialists, correctional facilities and ethno-specific organizations to raise awareness regarding HIV and HCV, promote the Bloom Program, connect with the priority populations and facilitate referrals to treatment and treatment supports

Design and deliver HIV/HCV education workshops to a diverse range of stakeholder groups including the priority populations, families, community service providers, primary care providers, specialists, correctional facilities and ethno-specific organizations relevant community agencies stakeholder groups in addition to those living with HIV and /or HCV to increase awareness and knowledge regarding HIV/HCV prevention and treatment





Develop and maintain excellent relationships with a diverse range of stakeholder groups community service providers, primary care providers, specialists, correctional facilities and ethno-specific organizations

Provide information and referrals on internal and external resources as required and facilitate the referral of priority populations to WellFort staff, services and programs as needed and appropriate

Participate in community events that educate the community on issues related to HIV and/or HCV

Participate in collaborative community projects or WellFort activities to provide HIV and/or HCV services, education or information or to develop and implement collaborative service delivery strategies

Participate in the development and support of public policies and strategies that have a positive influence on the determinants of health for people living with HIV and or HCV

Supports other community outreach, community development and health promotion initiatives in WellFort

Plans and facilitates workshops, presentations, health fair displays and videos in collaboration with relevant community partners where possible to vulnerable and at risk populations as well as the general public at community settings within Peel Region to build HIV/AIDS and Hep C awareness and provide information about prevention, including information about the social determinants of health

Coordinate a Peer Support Worker Program to provide opportunities for people with lived experience to engage in meaningful program design and delivery

Design training materials and resources for the Peer Support Worker Program

Recruit and train community members for the Peer Support Worker Program

Schedule and assign Peer Support Workers to carry out outreach, communications and education activities

Ensure Peer Support Workers have the information and resources they need to carry out assigned activities

Meet regularly with Peer Support Workers, both individually and in groups to provide support, coaching and ongoing training to assist peer support workers to achieve personal/professional goals and developing new skills

Case Management

Participate in regular client conferences to ensure good communication regarding the needs of the client and to promote care planning and improvements in the quality of service provided to the client

In collaboration with other staff and/or shared care partners, identify clients with complex needs

Develop collateral contacts with other agencies and institutions in which the client is involved to facilitate comprehensive case planning

Consultation with other staff and health professionals as required in establishing a plan of care

Maintain up to date knowledge of community resources

Continuous Quality and Program Improvement

Maintain accurate client records; ensure timely data collection and recording of all encounters electronically

Participate in the development of the annual client survey

Participate in the development of program specific reports that enhance WellFort’s ability to plan and evaluate the Bloom Program

Participate in quality improvement planning activities

Maintain competence through participation in professional development

Develop and implement an annual work plan and work plan tracker in collaboration with direct supervisor,



identifying performance and learning goals and priorities

Assist and support the development and submission of funding proposals, grant applications, evaluations and other periodic written reports and presentations, as required

Administration

Supervises and provides support for students from various disciplines with a particular focus on the determinants of health, primary healthcare and role of community development professionals within the CHC

Develops and implements WellFort’s health equity plan

Professional Development

Joins relevant professional groups to maintain professional linkages and support

Participates in educational activities according to the needs of the centre and the career goals of the individual

Other

Other duties and responsibilities as may be assigned from time to time

Contribution to team and centre activities

Participates in staff meetings and on interdisciplinary teams

Participates in the overall activities of the health centre in-service training, committees, special events, and shared staff responsibilities

Communicates clearly, listen actively, be open to feedback, handle conflict appropriately, and display sensitivity to others

Collaborates well with others, promotes cooperation and teamwork

Participates in WellFort’s commitment to becoming discrimination‑free and an inclusive health centre that strives to ensure that programs and services are as accessible as possible

Maintains the reputation and confidentiality of the health centre and its clients at all times

Endorses models and promotes a healthy and active lifestyle

Works in a manner that respects and values the diversity of communities and individuals

Works in a manner that reflects WellFort’s mission, values, and service delivery approach

Adheres to all applicable WellFort policies and procedures

Develops and maintains a versatile work schedule that accommodates the needs of the clients, community and the Centre

QUALIFICATIONS

Post‑Secondary education in a relevant field or a combination of lived/living and work experience relevant to the role

Lived/living experience with any of the populations served by Bloom Clinic is an asset

Experience with community based or street outreach in an employment or volunteer capacity

Experience working from trauma informed, anti‑oppressive and harm reduction frameworks

Experience working with people who are experiencing homelessness, people who use drugs, people who are incarcerated or otherwise involved in the criminal justice system, and Indigenous community members

Valid Ontario Driver’s license and access to a vehicle

Ability to work independently and collaborate effectively in an interdisciplinary team environment

Languages relevant to residents of Peel is an asset

APPLY
Requests for accommodation due to disability can be made at any stage in the recruitment process.

The successful candidate will demonstrate a willingness to participate in WellFort’s commitment to becoming an inclusive, barrier‑free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve and invite these candidates to voluntarily share their relevant identities as part of their application.

VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully compliant with our Vaccination Policy unless they have received an exemption from vaccination under the Ontario Human Rights Code. Proof of vaccination status will be required before the first day of work or proof of religious or medical exemption, if or where applicable.

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📌 Outreach Worker - Bloom (Ontario)
🏢 WellFort
📍 Ontario