Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team setting, consider exploring the following opportunity!

What Is In It For You

Uncapped commissions and a competitive compensation package

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP

Wealth programs RRSP, TFSA, pension plans, and company‑matched share purchase options

Inclusive culture with strong diversity and equity-focused employee resource groups

What You Will Be Doing

Tailoring Solutions – Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products

Sales Delivery – Finding opportunities, anticipating customer needs, and delivering on sales targets.

Customer Engagement – Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers,



and driving overall customer retention

Brand Promotion – Representing Rogers and Fido brands in store and at local community events.

What We’re Looking For

Experience developing strong connections with customers and team members through clear, effective communication that drives positive outcomes and supports team and business goals.

Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance.

Ability to quickly adapt to changing situations and find solutions to unexpected challenges in a dynamic environment.

Availability of at least 32 hours weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass background check requirements.

To protect our people, brand and assets, a pre‑employment background check will be conducted, including criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

All applicants will be considered regardless of race, colour, religion, sex, national origin, age, marital status or any other characteristic. Rogers is an equal opportunity employer.

Work Location: 2901 Bayview Ave, Unit 128A (5370), North York, ON. Travel Requirements: None.

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📌 Sales Associate (Ontario)
🏢 Rogers Communications
📍 Ontario