Become a Financial Empowerment Agent with Desjardins, enhancing client experiences and ensuring their satisfaction. This temporary, full-time in office role focuses on financial services for a 12-month term.

In this essential role, you will empower clients by providing advice and support during banking transactions. Promote Desjardins products while adhering to compliance and security protocols, and assist clients who face challenges, including fraud-related issues. Your ability to foster business relationships will be key to your success.

Key Responsibilities:
• Support clients with applications for independent transactions
• Promote and provide advice on a range of Desjardins services
• Handle client fraud inquiries and ensure proper process




• Stay up-to-date on industry standards and compliance factors
• Follow security and risk management guidelines strictly

Requirements:
• High school diploma in a related field
• Minimum of two years experience in a relevant position
• Good knowledge of Desjardins and competitor offerings
• Proficient in French required
• Must be available for travel in designated areas

Leverage your customer focus, tech savvy, and situational adaptability to champion a better banking experience at Desjardins.
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📌 Financial Empowerment Agent at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City