POSITION : Float, Housing Services Support Worker

DEPARTMENT : Housing Services

REPORTS TO : Manager, Housing Services

LOCATION : Furby Street

FTE : 0.4 Days, Permanent

WAGE : $20.99 - $23.62

Work Schedule: Saturday, Sunday

HOURS OF WORK : Days (07:30 to 16:00)

ABOUT THE COMPANY

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing‑first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self‑determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti‑Oppression is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary
In accordance with Main Street Project Inc.’s mission, goals, policies and procedures, the Float Support Worker functions as a member of a team in providing services designed to assist participants in meeting their basic needs and ensure their safety and well‑being while involved with MSP program areas.

The Float Support worker primarily works in Mainstay providing break coverage and support in Protective Care,



Men’s and Non‑binary Withdrawal Management Services or other programs as required. The Float Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building.

Duties and Responsibilities

Carry out the Support Worker duties of Protective Care, River Point, Men’s and Non‑binary Withdrawal Management Services and Mainstay according to policy

Complete and send daily shift report at the end of each shift

Provide break coverage in adherence with MSP approved break schedule, reporting any deviation from this schedule in the daily shift report

Provide extra coverage in Protective Care, River Point, Men’s and Non‑Binary Withdrawal Management Services during peak periods

Track and enter statistics in accordance with program area standards

Attend all Mainstay shift changes meetings

Report any urgent scheduling issues, incidences or concerns to on‑call manager for direction

During staffing shortages, provide shift coverage in Protective Care, River Point, Men’s and Non‑Binary Withdrawal Management Services and Mainstay. The float may be required to cover in other program areas. In this case they would only provide coverage in areas for which they are trained

Qualifications

Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues

Experience working in an emergency shelter, outreach or residential environment

Post‑secondary education in the field of addictions and mental health is considered an asset. Ability to work with a client‑centred care philosophy

Ability to apply Harm Reduction and Housing First philosophies in their day‑to‑day support of participants

Knowledge of the effects of poverty and the determinants to health

Ability to work collaboratively in a multi‑disciplinary team

Knowledge in the addiction and mental health fields

Knowledge of Indigenous culture

Lived Experience.



Knowledge gained from personal experiences relevant to the role

Excellent interpersonal skills and communication skills, both oral and written

An understanding/experience in working with culturally diverse populations

Strong critical thinking and problem‑solving abilities

Ability to work independently with minimal oversight

Ability to be flexible and adaptable to on‑shift needs

Conditions Of Employment

Ability to meet the physical demands required for the role which include being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pull, crouching)

Exposure to biohazards including but not limited to blood, bodily fluids, and syringes

Ability to work with individuals who use substances and/or experience mental health issues

Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals

Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging

Satisfactory Criminal Record Check with Transparent Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies
Ability to embody Main Street Project’s Core Values:

Reducing Harm

Truth & Reconciliation

Anti‑Oppression

Trauma‑Informed

Key Competencies:

Crisis Management

Service Excellence – Meeting people where they are at

Collaboration Developing External Relationships

Accountability

Decision Making

Main Street Project offers:

Competitive wages within the nonprofit sector

Health & Dental Benefits

Pension Plan

Professional Development Opportunities

Paid Sick and Family days

Shift Premiums

Employee Assistance Program

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self‑declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

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📌 Housing Services Support Worker, Float (Part-time, Permanent) (Manitoba)
🏢 Kaizen Lab
📍 Manitoba