We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will be a versatile IT professional able to support a broad range of desktop, networking, and infrastructure technologies, with a focus on problem solving and superior customer satisfaction. They will have excellent interpersonal skills and be willing to work as part of a small yet hard working team. The office location is based in Burlington, Ontario

Responsibilities

Maintain and action general Helpdesk queues for IT Support

Windows, Linux and macOS administration, support and troubleshooting

Provision, deploy, upgrade, and manage end-user computing devices

Support user account administration, authentication, and endpoint security technologies

Monitor and maintain endpoint patching, antivirus, encryption, and backup solutions

Assist with Microsoft 365 applications, collaboration tools, and end-user productivity solutions

Document technical issues, resolutions, and standard operating procedures

IP Networking (TCP/IP, Subnetting, VLAN, DNS, DHCP)

Monitor and maintain wireless access points

Monitor and maintain network printers, scanners,



and other shared office technologies

Troubleshoot hardware and software problems

Contribute to IT projects, technology deployments, office moves, and continuous improvement initiatives

Qualifications

Post-Secondary graduate in Computer Science or Information Systems

Minimum Experience: 2-4 years.

Experience with Microsoft Office Suites/Office 365 (Word, Excel, PowerPoint and Outlook)

What we Offer

Employer funded advantages program

Competitive total compensation package

Work-Life Balance

Employee assistance plan

Employee Discount Platform

Career Progression

Casual Work Environment

Social Events and Sports Teams

Onsite Counsellor

Location: Burlington, Ontario (in‑office)

Hours: Monday to Friday, 40 hours per week

Vacancy: This is an existing position

Salary Range (Based on relevant Experience): $48,000 to $52,000 per year.

Equal Opportunity Employment Statement
Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview.

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📌 IT Desktop Support (Ontario)
🏢 Evertz Microsystems
📍 Ontario