Full Time - Winter - Hourly Food and Beverage Lake Louise, AB, CA

The Lake Louise Ski Resort is a world‑class ski area nestled in the heart of the Canadian Rockies. We are a year‑round operation in the tourism industry, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a outstanding working environment, employee benefits, competitive wages and the experience of a lifetime.

Employee Perks

LLSR lift pass (valued at approx. $1,600)

Reciprocal discounts with other ski resorts

Free group lessons and discounted private lessons through snow school

Free LLSR recreational opportunities including tubing and sightseeing gondola rides

Free employee transportation from Lake Louise, Banff and Canmore

Food and Beverage discounts at designated cafeterias and restaurants

Friend and Family discounted day passes

Retail, Rental and Repair discounts

Staff rates at Skoki Backcountry Lodge

Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug

Employee recognition programs

Long Service Award programs

Opportunity for educational growth and development

Optional subsidized staff accommodation available for eligible, full‑time staff members

Staff events, activities, and team building events throughout the season

RRSP matching contribution depending on length of service

Extended health care plan depending on length of service

Year‑round employees may be eligible for spousal and family passes

Job Description
The main role of the Supervisor is to oversee all front‑of‑house employees within the Restaurant Outlet. The supervisor will be responsible for training, supervising and motivating employees to ensure exceptional customer service is provided on a daily basis,



and that a positive guest experience is had through interaction and satisfaction.

Job Responsibilities

Lead, direct & motivate all employees while working in a “hands‑on” environment

Training of new employees in departmental procedures and expectations as well as safety

Complete scheduling of staff to ensure adequate coverage and monitor staff performance

Meet or exceed labor, inventory & cost control targets through proper control methods dependent on levels of business

Daily inventory and stock control reports

Completion of administrative duties as required

Ensure a positive guest experience including interaction & satisfaction

Ensure a positive employee experience through training, motivation & ongoing development of all employees

Ensure cleanliness & maintenance of outlet at all times

Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole

Assist with payroll tracking

Complete other tasks as assigned

Shovel snow & ensure outlet staff are also shoveling snow as and when required

Ensure quality of product & services offered at all times

Job Requirements / Qualifications

Knowledge and adherence of ALGC and Foodsafe legislation

Highly organized and detail oriented

Self motivated, can work well in a team as well as independently

Some positions require skiing/snowboarding ability and equipment

General knowledge and experience within all FOH operations in the service and hospitality industry

Excellent positive attitude

High school diploma (preferred)

ProServe certification and working knowledge of AGLC legislation

Minimum 2-5 years supervisory experience in Food and Beverage is required

Work Schedule
5 On/2 Off * various start times due to business levels and functions*

Dress Code
Outlet dependent, following LLSA appearance standards and health and safety requirements.

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📌 Outlet Supervisor - Winter 26/27 (Alberta)
🏢 The Lake Louise Ski Area
📍 Alberta