Job Number: 4658
Job Type: Student
Vacancy Reason: Backfill
Temp Contract Length: 4 Months (September-December 2026)
Location: 150 Frederick St - Regional Admin Headquarters
Job Category: Other
Number of Positions: 1
Department: Income Support Operations
Division: Corporate Services
Hours of Work: 35
Work Schedule: Monday - Friday, 8:30 a.m. to 4:30 p.m.
Union: OTHER
Grade: Student Grade 08
Salary Range: $21.06 - $23.40

Responsibilities

Verifies, prints, and prepares social assistance payments generated by provincial social assistance database, and issues reloadable payment cards.

Processes third party invoices for payment (e.g., vision care, prescriptions).

Provides clerical and administrative support and client service to the Section. Enters information in databases.

Responds to inquiries from clients, staff, vendors and community agencies, or directs to appropriate staff.

Processes mail.

Uses provincial software to confirm information, process payments, and respond to client inquiries.

Uses a computer approximately 80% of the time. Communicates with third parties, clients and staff approximately 20% of the time.

Works in a standard office environment.

Performs related duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of general office procedures, analysis, word processing, customer service, basic accounting, and financial procedures, acquired through current enrollment in a post-secondary program.

Knowledge of and ability to comply with policies, procedures, and related legislation (e.g., privacy).

Organization skills to process client and administrative requests according to established guidelines.

Ability to work independently and adapt to changing priorities.





Communication skills to provide customer service and respond to client inquiries; gather required information; take messages; and participate as an effective team member.

Computer skills with ability to use software such as Microsoft Office (including Excel) and provincial systems.

Ability to take accurate messages.

Additional Knowledge, Skills, and Abilities
To be considered for employment as a student, a person must be: registered as a full-time secondary or post-secondary student in an accredited institution, or currently recognized as having full-time status by the academic institution but applying for a school vacation, practicum or work term, or returning to full‑time studies in the next academic term. Students who are in their final year of academic study and who are not intending to return to full time studies are eligible for student employment up until the time they convocate. Students participating in education and retraining programs at the post‑secondary level, though not full‑time students, are eligible for related student employment opportunities, where appropriate.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

First Nations, Métis and Inuit peoples, and all other Indigenous peoples;

members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;

persons with visible and/or invisible (physical and/or mental) disabilities;

persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

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📌 Student, Income Support Operations (Ontario)
🏢 Region of Waterloo
📍 Ontario