Solution Specialist (Sales Representative)
Full-time and part-time availability.

A day in the life of a Solution Specialist

Sales Champion: Use innovative selling strategies to promote Rogers/Fido products and services to new and existing customers. Develop and execute tactical sales plans to meet or exceed all sales targets. Effectively utilize all sales tools and promotional programs, and participate actively in incentives and programs. Make prospecting an integral part of the regular routine.

Service Oriented: Interact with customers following the guidelines provided through Rogers/Fido programs and standards.

Problem‑solver: Troubleshoot customer care issues and provide solutions by working with key internal contacts. Escalate issues that cannot be resolved to the appropriate department.

Who you are

You are customer focused: high level of customer service and sales skill.

You have strong communication: excellent written and verbal communication.

You have a growth mindset: committed to achieving goals and setting new standards.

You possess excellent interpersonal skills: build rapport and relationships with customers and colleagues.

You are a collaborator: bring a great attitude and demonstrate desire to achieve and contribute to the team.

What you need

A minimum of 1 year of retail/sales/customer service experience.

Be open to working days, evenings, and weekends.

What you need to know

All candidates must clear a Criminal Records Check and ID verification. Previous employment verification may be required depending on the role.

You must be legally eligible to work in Canada and must have a valid work or study permit.





Prime Communications Canada Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

What’s in it for you

A diverse community of people aspiring to become better versions of themselves everyday while working towards a common goal; a sense of belonging; encouragement, empowerment, and celebration.

Full‑time hours.

Competitive base compensation + commission with uncapped earning potential.

Health, dental, and vision benefits package including Employee Assistance Program (EAP).

RRSP match program.

Work‑perks and discounts on food, clothing, wellness companies, and more.

Goodlife Corporate Membership.

Career growth opportunities within the company.

Rogers/FIDO product and service discounts.

Contests and incentive rewards.

Why Prime?

We empower you to unleash your entrepreneurial spirit: operate like the owner you are.

We support your drive for results: hold yourself accountable for the performance and quality of your work.

We see the importance of teamwork: success is the responsibility of everyone. Every role has a significant part to play.

We create an environment where employees can have fun: a place where you want to come to work every day.

Job overview
As a Solution Specialist (Sales Representative) on our Retail Team at Burlington Rogers Store, you will be an entrepreneur of Rogers and Fido plans, products, and services. You will take careful steps to understand the needs of each customer and be dedicated to providing the best solutions.

#J-18808-Ljbffr

📌 Sales Representative (Ontario)
🏢 Prime Communications Canada
📍 Ontario