Become a pivotal part of PetSmart as a PetsHotel Lead, dedicated to enhancing pet and customer experiences. Oversee hotel operations while managing team dynamics for optimal service delivery.

PetSmart is searching for a dedicated PetsHotel Lead to maintain an exceptional standard of care for pets. You will manage hotel cleanliness, oversee the well-being of pets, and ensure an outstanding customer experience. This role requires a blend of leadership presence and attention to detail, making sure all procedures align with company values.

Key Responsibilities:
• Guide associates in their daily tasks and development
• Ensure all pet care standards are met
• Manage guest check-in and check-out efficiently
• Handle inquiries and address concerns professionally
• Organize hotel promotions and events

Requirements:
• At least 2 years of supervisory experience in retail
• Excellent communication and problem-solving skills
• Familiarity with computer applications
• Full time availability required, including weekends
• Ability to lift and manage heavy items up to 50 pounds

Make a difference in the lives of pets and their owners at PetSmart's PetsHotel.
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📌 PetSmart's PetsHotel Lead Position (Quebec City)
🏢 PetSmart
📍 Quebec City