Lead the customer service experience at LensCrafters as a Team Lead, focused on delivering exceptional service and team collaboration for store success.

This role emphasizes leadership in providing excellent customer service and support within LensCrafters, a division of EssilorLuxottica. Utilizing your retail and optical experience, you will guide the team in accurate production processes and customer assistance. Your responsibilities will also involve acting as a key holder, ensuring a cohesive store setting and adherence to safety practices.

Key Responsibilities:
• Foster exemplary customer service within the LensCrafters team
• Assist customers in selecting appropriate products
• Train associates to enhance their service skills




• Maintain optical safety standards in the lab setting
• Operate and maintain lab equipment and tools

Requirements:
• High school diploma or GED essential
• Strong background in retail and optical services required
• Effective problem-solving and math skills vital
• Communication and interpersonal strengths necessary
• Experience in leadership and optics preferred

Lead a dynamic team at LensCrafters to create outstanding customer experiences and ensure quality service.
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📌 Customer Service Team Lead at LensCrafters (Ontario)
🏢 LensCrafters
📍 Ontario