Summary of Duties
Schedules patients for a variety of medical imaging procedures and exams.

Performs telephone and reception duties at primary public and workroom locations.

Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.

Obtains primary patient demographics, OHN or third party billing information from patients as required

Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.

Assists designated personnel to expedite request for verbal or Stat result requests

Fling/sorting/faxing of reports as required

Data entry in relevant information systems as required

Other clerical duties as required

Qualifications/Skills




OSSGD or equivalent as recognized by the Ontario Ministry of Education

Post-secondary job-related course and recent related experience preferred

Demonstrated understanding of medical implications related to scheduling of procedures & exams

Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required

Demonstrated understanding of medical and radiology terminology an asset

Demonstrated effective organizational and time management skills

Demonstrated valuable interpersonal and communication skills

Demonstrated outstanding flexibility and excellent customer service

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📌 Appointments Clerk - Medical Imaging - Regular Full-Time - 2026-18021 (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario