Description
Status: Full-Time

Reports To: Assistant Branch Manager

About ATS Traffic
ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Brandon, Winnipeg, and Mississauga.

As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:

Do What’s Right

Our People Matter

Trust Through Teamwork

Striving for Excellence

About the Position
ATS Traffic is currently looking for a Customer Service Skilled (CSP) to join our Sales team in Calgary, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting!

This position is the first point of contact for customers looking to rent equipment from ATS. The CSP will handle inquiries for quotes, rental orders, deliveries and pick-ups. CSP will handle customer concerns as well as taking orders via phone, email and walk‑in.

Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized,



resourceful and comfortable making decisions? Are you a natural problem‑solver who thrives working in a fast‑paced work environment? If this sounds like you, submit your application today!

Responsibilities

Data Entry: accurately processing quotes, sales orders

Answer and direct all incoming calls, greet walk‑in customers

Handle inquiries for quotes, orders, deliveries and pick‑ups, as well as customer concerns

Build and maintain customer relationships

Take payment on cash sales

Qualifications

Approximately 2 years’ experience in customer service and/or sales is required.

Previous experience working in the traffic control/construction industry is an asset.

Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required.

Strong verbal and written communication skills are required.

Training and Support
We will provide training to the right candidate.

Preferred Behaviors

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Self‑Starter : Inspired to perform without outside help

Travel Required
No

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📌 Customer Service Professional, Sales (Alberta)
🏢 ATS Traffic
📍 Alberta