Role Overview
The Property Administrator, Site is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co‑operation, service and support is provided to Residents thereby ensuring that Morguard is the preferred landlord of choice.

What We Offer

Access to experienced subject matter experts who provide mentorship and hands‑on learning.

A wide range of career opportunities across the organization.

A comprehensive, competitive benefits program that promotes health and wellness.

How You’ll Make a Difference
Customer Service

Ensure that a superior level of co‑operation, service and support is provided to residents.

Promptly respond to resident issues and concerns.

Be available to residents for general inquiries about living in their suite, building and community.

Administration

Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk‑in visitors.

Provide information to residents and ensure all resident concerns are acted upon in a timely manner.

Draft collection notices.

Ensure terms of the lease agreements are met and administer damages and charges.

Assist the daily operations team on any pending projects and assignments.

Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents.

Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent rolls.

Attend hearings or be involved in hearings including creating files,



preparing evidence and gathering back‑up materials.

Process and prepare Purchase Orders and pay scan limits and includes in tracking sheet.

Handle any special assignments by the business as they arise.

Operations

Receives and schedules service requests.

Helps with scheduling service requests if/when needed.

Assist with “move‑in, move‑out” procedures.

All other duties within the scope of the job, as requested by management.

Accounting

Review of rent rolls and aged accounts receivables as required by head office.

Processing of all correspondence as required per the RTA.

The Expertise You’ll Bring

Completion of High School or general education degree (GED)

1+ years of related experience in a customer service or related role

Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Core Competencies

A commitment to “Best in Class” Customer Service

Ability to accurately listen, understand and respond to issues appropriately

Ability to work and act independently using good judgment

Ability to remain calm and focused in high pressure situations

Self‑motivated individual with a “can‑do” and “no task is too big or too small” attitude





Superior organizational and time‑management skills with ability to multi‑task/prioritize and work under tight timelines

Excellent problem‑solving capabilities

A professional demeanor with strong communication skills

Ability to speak other languages is considered an asset.

Actively championing diversity, equity and inclusion to create an environment of belonging

Why You’ll Love Working at Morguard

A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

Meaningful opportunities for professional growth and development.

Exposure to a diverse portfolio of real estate assets across North America.

A competitive compensation and advantages package designed to support you and your family.

Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.

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📌 1710 - Property Administrator, Site - Residential - Ottawa, ON (Quebec City)
🏢 Morguard
📍 Quebec City