Lead branch operations with Refrigerative Supply Limited as a Branch Supervisor in Burnaby, BC. Elevate customer service while fostering teamwork and optimizing operational efficiencies.
In this leadership role, you will support daily operations by supervising inside sales and warehouse teams. Your focus will be on delivering exceptional customer service while maintaining high employee engagement and morale. You’ll coach team members, monitor customer satisfaction, and ensure adherence to branch processes.
Key Responsibilities:
Supervise inside sales and warehouse team operations
Ensure superior customer service delivery at all times
Address customer satisfaction issues promptly and decisively
Assist in daily branch operations and administrative tasks
Support the Branch Manager in their absence
Requirements:
Experience in wholesale distribution and HVAC/R
Proven sales and operational success
Robust leadership skills and team-building ability
Proficient in P21 and Microsoft Office Suite
Forklift license and shipping/receiving experience
Excel in branch leadership by nurturing team dynamics and enhancing customer experiences at RSL.
J-18808-Ljbffr