Our FYidoctors Dartmouth – Portland Street clinic is looking for a Optical Associate to fill an existing vacancy. In this role you’ll enhance the lives of our patients every day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment. This full‑time position requires 30‑40 hours per week and the clinic is open Monday to Saturday.

What You’ll Do

Greet and welcome patients to the clinic, engaging them in person, by phone, and via email.

Educate patients on eyewear options tailored to their lifestyle, assisting with frame selection to ensure optimal value, quality, aesthetics, and performance.

Interpret optical prescriptions provided by the optometrist.

Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments.

Coordinate appointments and prepare prescription printouts.

Manage billing and payments for patients, insurers, and other third parties.

Assist with contact lens fittings and process contact lens orders.

Deliver exceptional customer service, ensuring a positive patient experience.

Support clinic operations by performing additional duties as required.

What You Bring

Previous optical or retail experience is considered an asset.

Ability to multi‑task and thrive in a fast‑paced environment.

Proficiency with technology and computers, including MS Office Suite.

Excellent communication and interpersonal skills,



with a passion for connecting with patients and delivering exceptional experiences.

A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively.

How You'll Benefit

Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics).

A comprehensive benefits package featuring exceptional optical coverage.

Rapid and ongoing growth, providing a consistently challenging and rewarding environment.

A workplace culture that fosters collaboration and teamwork.

Continuous training and development opportunities to support growth opportunities.

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you’re excited about joining a team that puts patients first, you belong with us. Our doctor‑led, patient‑first approach has driven our rapid growth, and at FYi you will have a meaningful impact on people’s lives while enjoying the process.

At FYihealth group we embrace Diversity, Equity, Inclusion, and Opportunity. We are an equal‑opportunity employer and provide accommodations as needed throughout the application process. Accommodation information is kept confidential and used solely to ensure an accessible candidate experience.

#J-18808-Ljbffr

📌 Optical Associate (Nova Scotia)
🏢 FYihealth Group
📍 Nova Scotia