Title
Sales and Rentals Associate/Guitar Technician

Department
Guitars

Hours
Full-time permanent

Availability Required
Weekdays, Weeknights & Weekends

Location
5850, rue des Arpents, Lévis, QC

Job Description - Sales

Help our customers through the selling and renting of musical instruments and gear

Define the individual needs of every customer and match those needs with the right combination of our products and services

Demonstrate recommended products to customers and explain their features and benefits

Answer telephone calls in a timely and professional manner

Follow up on product orders with customers and suppliers

Use our common sense approach with customers to troubleshoot and solve problems

Maintain in-depth and current knowledge of our products, policies and procedures

Attend weekly staff meetings and periodic training sessions

Merchandise store to create an inviting environment for customers to shop

Participate in store maintenance, warehouse duties, and other related tasks

Sales Job Requirements

Must be a musician who plays at least one instrument

Must be able to work weekdays, weeknights and weekends

Excellent verbal communication skills

Positive attitude and steady composure

Proven strong work ethic and commitment

High levels of energy and enthusiasm





Ability to excel in a fast-paced environmentAbility to lift and carry large boxes

Ability to recommend solutions in a confident and assertive manner

Good organizational skills and attention to detail

Previous experience in retail or sales is an asset

Job Description - Guitar Tech

Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade

Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory

Use our common sense approach with customers to troubleshoot and solve problems

Answer telephone calls and follow up with customers in a timely and professional manner

Maintain accurate and detailed computer records of all active repairs

Follow up on parts orders with suppliers

Assist co-workers in tracking repair related shipments to and from the store

Maintain a clean and organized workplace

Guitar Tech Job Requirements

Must have previous experience and training in the repair of musical instruments or gear

Proven robust work ethic and commitment

Ability to take initiative and work independently

Positive attitude and steady composure

Good organizational skills and attention to detail

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📌 Sales and Rentals Associate/Guitar Technician (Quebec City)
🏢 Long & McQuade Musical Instruments
📍 Quebec City