Explore an exciting client-facing role with NFP as a Client Service Associate, focusing on individual life insurance in a hybrid environment in Markham and Toronto. Commit to delivering exemplary service and support to existing clients.

This full-time, permanent role supports the Individual Solutions division by managing ongoing client needs and ensuring the accuracy of insurance policies. You will handle inquiries, manage documentation, and facilitate communication between stakeholders to enhance the client experience. Solid organizational skills and attention to detail will be essential to your success.

Key Responsibilities:
• Input new applications accurately into carrier portals
• Track medical orders and coordinate testing schedules




• Liaise effectively with insurance carriers for requirements
• Organize case-related documentation for compliance
• Provide responsive customer service throughout application processes

Requirements:
• Preferred Bachelor’s degree
• At least 2 years of experience in insurance administration
• Proficient in Microsoft Office and Salesforce
• Strong multitasking and problem-solving abilities
• Excellent interpersonal and written communication skills

Bring your expertise in client services and help NFP enhance its reputation for exceptional customer care.
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📌 NFP Client Service Associate Position (Ontario)
🏢 Aon
📍 Ontario