Lead the Crossroads Shelter team at YWCA Peterborough Haliburton in Peterborough, Ontario. This position requires a robust background in social services and supervisory skills to support women and children in crisis. As a Team Lead, you will assist the Shelter Manager with daily operations, ensuring a secure setting for clients.

Your responsibilities include crisis management, staff mentorship, and upholding the highest service standards. Ensure effective communication and teamwork within the shelter while supporting programs for those experiencing abuse. Key Responsibilities:
Collaborate with the Shelter Manager to enhance team capacity
Maintain client and staff policy documents and guidelines
Foster teamwork and effective communication among staff




Lead orientation and training processes for new employees
Supervise and coordinate client services to address their needs Requirements:
4-year degree in social services or related field
3 years of relevant experience, including supervisory
Knowledge of VAW legislation and shelter management
Excellent crisis management and conflict resolution skills
Commitment to anti-oppressive practices and inclusivity Elevate your leadership skills by joining YWCA Peterborough Haliburton as a Team Lead focused on transformative care.

📌 Team Lead At Crossroads Shelter Peterborough
🏢 Ontario Association of Interval u0026 Transition Houses
📍 Peterborough